Chat Support Advisor Job at Total Shape, United States

ZzZkdFZlaFRpSGg0M29vS241bENlcCtyU2c9PQ==
  • Total Shape
  • United States

Job Description

The Role:

Company: Total Shape

Location: Remote

Monthly Salary: $1,200 – $1,500 (USD), depending on experience

Role Overview:

We’re looking for a friendly, detail-oriented Chat Support Advisor to join our customer service team. You will be the first point of contact for our customers via live chat, ensuring prompt, accurate, and helpful responses.

Key Responsibilities:

  • Respond to customer inquiries via live chat, email, and messaging platforms promptly.
  • Provide accurate information about our products, services, and policies.
  • Assist customers with troubleshooting issues and resolving concerns.
  • Maintain a professional, empathetic, and customer-focused tone at all times.
  • Escalate complex issues to the appropriate department when necessary.
  • Keep records of customer interactions and feedback to improve service quality.

What We Offer:

  • Competitive monthly salary of $1,200 – $1,500 .
  • 100% remote work opportunity.
  • Paid training and continuous learning resources.
  • Supportive and collaborative work culture.
  • Opportunities for career growth within the company.

Ideal Profile:

Qualifications:

  • Excellent written communication skills in English.
  • Previous experience in customer service, preferably in chat-based support.
  • Strong problem-solving abilities and attention to detail.
  • Ability to multitask and work in a fast-paced environment.
  • Basic technical troubleshooting skills.
  • Willingness to work flexible hours, including weekends if needed.

What's on Offer?

  • Work within a company with a solid track record of success
  • Flexible working options
  • Opportunity to make a positive impact

Job Tags

Full time, Remote work, Flexible hours,

Similar Jobs

LibertyHealth System

HOSPICE AIDE - CNA Job at LibertyHealth System

Provide direct patient care of hospice services. Provide appropriate documentation as required. Job Requirements: High school diploma or equivalency, successful completion of a Board of Nursing approved training and competency evaluation program, cur Hospice, Patient Care...

Iamus Consulting

(5868) Software Engineer Job at Iamus Consulting

 ...well as in a team setting. Experience with the Linux operating system. Experience with configuration management tools (e.g. Git, Nexus, Maven). Must be able to obtain Security+ certification within 60 days of hire. Must be able to work 2 days a week onsite in... 

Universal Health Services

Mental Health Technician - Day Shift Job at Universal Health Services

 ...know. Via Linda Behavioral Hospital an innovative behavioral health hospital offering a full continuum of inpatient and outpatient...  ...Arizona metro area. Our 120-bed facility will offer specialized mental health services and substance use treatment for teens, adults and... 

Johnson & Wilson Companies

Real Estate Sales Manager Job at Johnson & Wilson Companies

 ...Job Description Job Description Are you an experienced Sales Manager or Team Leader looking for more opportunities? Maybe you...  ...accountable, rather than selling. We have salespeople in our real estate office who need coaching, encouragement, and accountability for... 

Spherion

FIBRELITE ASSEMBLER Job at Spherion

 ...The role of Fibrelite Assembler will be on the production floor assisting with the manufacturing...  ...Assembler role will be maintaining clean work areas, ensuring adherence to company...  ...- Keep workstation clean, orderly, and free of safety hazards at all times. - Actively...