We're on the lookout for a Virtual/Remote Call Center Representative to be the primary link between our company and our current and potential customers. Inbound customer service position from home. Be prepared to take all inbound calls for technical support, sales and/or customer service from the comfort of your quiet work space at home. Schedule yourself daily and work part time or full time. Pay ranges begin at $8/hr. You must be based in and have a United States address. We currently do not hire in the following states: California, Connecticut, Maryland, Massachusetts, New York, Oregon or Wisconsin.
We're looking for someone who can tackle customer issues, complaints, and inquiries head on –all while keeping customer satisfaction at the forefront of their decision-making and communication.
Manage large amounts of inbound and outbound calls with efficiency and courtesy
Follow conversation prompts and scripts when handling different topics
Identify customers' needs; clarify their information; research their issues; then provide solutions and/or alternatives to solve their problems
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by going the extra mile when you can
Keep accessible, comprehensive records of all conversations in our call center database
Attend educational seminars to improve knowledge and performance level
Meet or exceed personal/team qualitative and quantitative targets
Previous experience in a customer support role
Proven track record of over-achievement on quotas
Strong phone and verbal communication skills, plus active listening skills
Comfortability with CRM systems and best practices
Empathetic customer focus, flexibility to manage many different personality types
Ability to multi-task, set priorities, and manage time effectively
...Hospice Aide / CNA We are hiring for a Hospice Aide / CNA. At Heart of Hospice, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and...
Provide direct patient care of hospice services. Provide appropriate documentation as required. Job Requirements: High school diploma or equivalency, successful completion of a Board of Nursing approved training and competency evaluation program, cur Hospice, Patient Care...
...Solar Drone Technician The All Energy Solar team is smart, dedicated to our customers, open-minded, and fun. We are composed of... ...software for other departments to complete design work for sales and installation. Perform final assessment "witness tests" in conjunction...
...well as in a team setting. Experience with the Linux operating system. Experience with configuration management tools (e.g. Git, Nexus, Maven). Must be able to obtain Security+ certification within 60 days of hire. Must be able to work 2 days a week onsite in...
...passion and customer focus to the business. ESSENTIAL DUTIES & RESPONSIBILTIES:By following the Care Plan that has been completed by the Nursing Supervisor, the Home Health Aide provides assistance with the following: Maintain a healthy, safe environment. Providing...