Job Description
Job Title: Practice Support Associate/Medical Receptionist
Location: Urology Center – Long Island, NY
Schedule: Monday to Friday, 9:00 AM – 5:00 PM (No weekends or holidays)
Location(s): Port Jefferson, NY 11777
Salary Range : $40,000-$45,000
Position Summary:
We are seeking a highly organized and patient-focused Practice Support Associate to join our Urology team. This role is essential to ensuring smooth front-office operations and delivering exceptional service to our patients. The ideal candidate will thrive in a fast-paced environment and be comfortable managing a high volume of patient interactions.
Key Responsibilities:
- Patient Communication: Handle a high volume of incoming and outgoing patient calls with professionalism and empathy.
- Front Desk Operations: Manage patient check-ins and check-outs, ensuring accurate and timely documentation.
- Appointment Scheduling: Coordinate and schedule patient appointments, follow-ups, and procedures.
- Authorization Management: Process prior authorizations for imaging and diagnostic services.
- Document Handling: Scan, upload, and manage patient documents within the electronic medical record system.
- Collaboration: Work closely with clinical staff and providers to support patient care and office efficiency.
Qualifications:
- Previous experience in a medical office or healthcare setting preferred.
- Familiarity with prior authorization processes and EMR systems (Epic is a plus)
- Strong communication and organizational skills.
- Ability to multitask and remain calm under pressure.
- High school diploma or equivalent required; additional certification in medical administration is a plus.
Job Tags
Work at office, Monday to Friday,