Medical Receptionist Job at Insight Global, Port Jefferson, NY

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  • Insight Global
  • Port Jefferson, NY

Job Description

Job Title: Practice Support Associate/Medical Receptionist

Location: Urology Center – Long Island, NY

Schedule: Monday to Friday, 9:00 AM – 5:00 PM (No weekends or holidays)

Location(s): Port Jefferson, NY 11777

Salary Range : $40,000-$45,000

Position Summary:

We are seeking a highly organized and patient-focused Practice Support Associate to join our Urology team. This role is essential to ensuring smooth front-office operations and delivering exceptional service to our patients. The ideal candidate will thrive in a fast-paced environment and be comfortable managing a high volume of patient interactions.

Key Responsibilities:

  • Patient Communication: Handle a high volume of incoming and outgoing patient calls with professionalism and empathy.
  • Front Desk Operations: Manage patient check-ins and check-outs, ensuring accurate and timely documentation.
  • Appointment Scheduling: Coordinate and schedule patient appointments, follow-ups, and procedures.
  • Authorization Management: Process prior authorizations for imaging and diagnostic services.
  • Document Handling: Scan, upload, and manage patient documents within the electronic medical record system.
  • Collaboration: Work closely with clinical staff and providers to support patient care and office efficiency.

Qualifications:

  • Previous experience in a medical office or healthcare setting preferred.
  • Familiarity with prior authorization processes and EMR systems (Epic is a plus)
  • Strong communication and organizational skills.
  • Ability to multitask and remain calm under pressure.
  • High school diploma or equivalent required; additional certification in medical administration is a plus.

Job Tags

Work at office, Monday to Friday,

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